5
07/10/2017

I have purchased products from Brake Performance on 3 different occasions and have always been pleased with the Products and services. My most recent purchase was because I had a bearing failure on a front brake rotor that I had purchased from Brake Performance about 5-6 years ago. I cannot say enough about how kind and professional Athena was when she helped me get the replacement parts I needed. She even made certain that I received a discounted price for being a return customer. Therefore, I would like to extend a personal Thank you to her! She is a true asset to Brake Performance.

Joseph
Lubbock, Texas
5
07/06/2017

Very good product, rotors were great for 4 years. I noticed a small imperfection after bunch of miles on them and their customer service is so good that after sending pictures of rotors they shipped me new ones under lifetime warranty the next day. I am pleased to put another set on my car and will use them in future applications most def. Thanks again, you are great!!

BRANISLAV
SANTA ANA, California
5
06/27/2017

I recently purchased by 7th or 8th set of rotors from Brake Performance. I installed them on my wife's 2014 Explorer (with a mechanic friend). The rotors were slightly small (diameter) so less than an 1/8 of an inch was overhanging off the rotor. Not ideal, but needed brakes. I contacted Brake Performance after failing inspection for this. Unfortunately, they couldn't get me new ones in time before my inspection was up and my family was headed on vacation. However, they did refund my money, and offered me a discount on my next set. In addition, I offered to send photos of the rotors with the overhang to help them rectify the issue for any future customers. It's refreshing to have a company not just fix one situation but work to prevent issues moving forward. It's nice to have a company stand behind their product, and do what is ultimately right for the customer. Thank you!

William
Exton, Pennsylvania
5
06/07/2017

Excellent quality parts; follow up and customer service are great. I would recommend this company. Follow up and customer service were excellent. The parts are outstanding. They stand behind their warranty.

LAURA
MANCHESTER, Michigan

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