5
05/10/2017

My case is a paradoxical one. I purchased brake pads and rotors for a 2013 Hyundai Santa Fe that I thought would one and for all solve my issue with warping due to Colorado mountain conditions. I based my decision heavily on the average ratings of 4+ stars on TrustPilot and many positive comments. Within six months I was having some feedback through the steering wheel. Long story short, my rotors were warped and had to be replaced. I worked with Vicki Mullins in customer support who went "hard" to bat for me given my situation. Ultimately, I received a refund of my purchase price. Not only did BrakePerformance do the right thing I must say that Vicki Mullins was a true customer advocate when it made sense to be one! I will refer others to your company in spite of my product experience which I chalk up to some sort of anomaly. There's no way your average rating can be so high if others are having this issue so I believe I had a very unusual problem. Vicki deserves a raise!

James
Littleton, CO
5
05/02/2017

Excellent product. Any future brake parts I need will be purchased from Brake Performance,

Marico
Chicago, Illinois
5
05/02/2017

So far my car is stopping much better then OEM. Price was very competitive Thank you.

ADRIAN
OCEANSIDE, California
5
05/01/2017

Excellent Customer Service and delivery on parts. Shipped on date it wa supposed to.

Gabriel
Bernalillo, New Mexico

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