5
04/28/2014

I'm just writing to let you know that I believe I received exceptional customer service with respect to my order. I had an issue with my order (incorrect size delivered) and contacted customer service for assistance. She was very thorough, did research on my behalf and resolved my issue rapidly. Throughout the process she kept me in the loop, provided me with updates, and filled me in on the decisions regarding my issue. I was never left wondering what was going on or where things stood. In today\'s business environment, especially in the electronic marketplace, it\'s rare to receive personal attention from someone who genuinely cares about the customer and their purchase. I have not received my product yet (order is on the way) but if the product is as good as the customer service I'm sure it will be of the very highest quality. Based on the customer service experience alone I can honestly say I will be a repeat customer and will shop Brake Performance if I have a future need for any product/service you provide.

John
Garland, Texas
5
03/19/2014

I installed the Slotted and Drilled brake rotors I purchased from you and I am very happy with the braking power and the great looks. Thanks for a great product!

Wilson
Rio de Janeiro, Brazil
5
02/12/2014

Thank you for the follow up. Excellent customer service is the reason for my repeat business.

Troy
Saint Charles, Illinois
5
12/06/2013

I have to say wow! I installed the Cross Drilled and Slotted brake rotors on Saturday morning and went for a drive down a curvy road. Pushing the car the rotors were awesome! I will put these on my wife's car when it needs them.

Anthony
Buda, Texas

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