5
12/05/2015

Web page was easy to navigate. Got immediate response from customer service, no waiting. Packaging was good. Did have to wait over a week for delivery.

Jay w
Grand Ledge, Michigan
4
12/01/2015

Hi, Your service was pretty good. The only reason why I did not give 5 stars was because a customer service person was supposed to call me back within an hour and I had to call back after 2 hours. I went through 2 sets of factory rotors on the front of my new Challenger RT in 24,000 miles. Dealer replaced the first set for free but of course tried to blame me but replaced them anyway...said they would not do that again. I am a middle aged guy who does not beat on his car or jam on the brakes. When they warped a second time, I went online and found out people who own this specific model of Challenger are all having the same problem. Found this company online after doing some reasearch. Upgraded my rotors to slotted and dimpled from them especially since they are warranties for life against warping Guy at Brake performance told me it is probably the factory ceramic pads that is warping them since they heat up a lot. He suggested semi-metallic with the new rotors. Bought the set up for front and rear so everything is new and the same. Only issue was that the semi metallic pads made a bad grinding sound at first till they got set up and seated. Just ride gently on brakes for first 100 miles and it will go away within the first 20 miles of use. Grinding sound is the other reason for holding back the 5th star. We will see in 12,000 miles if the rotors warp again and this company is sending me a free set of rotors for the rest of my car's life.

Jay
Westfield, New Jersey
5
11/28/2015

They are good haven't got to tow with it yet to really try them out the only thing I found is I got the black ones and they look all silver instead having black slots and dimples in it

Bill C
lawrenceburg, Indiana
5
11/19/2015

Excellent service--call their number and you'll talk to a very knowledgeable gentleman who actually knows his product. The quality of the product is great as well, and it's great to know that the rotors are machined in the US.

Dan
Santa Ana, California

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