5
01/09/2017

Excellent Company to do business with. I recently purchased a complete set of rotors and pads front/rear from Brake Performance. The kit was shipped and was received in what I considered, record time. I installed the rotors and pads and noticed a fairly bad shake in the steering wheel and to my surprise, after checking the rotors with a dial indicator, I noticed that the rotors were warped. I immediately expected a massive battle between myself and Brake Performance for warranty replacement but was pleasantly surprised when I called Brake Performance and spoke with Vicky. She was legitimately concerned with my problem and promptly shipped new rotors to my door. I have dealt with many companies in the past that require you to return the parts before any warranties can or will be issued. Brake Performance however understands that removing and returning the parts you originally ordered from them in good faith, would leave you without a vehicle until the warranty issues could be worked out. They don't work that way with their customers which is why they received 5 stars from me. This is how all companies should handle warranty issues. Thanks again for being a thoughtful company, with what I could only imagine, a stellar reputation because of the service I received as a first time and now to be a long time customer.

Joseph
Plantation, Florida
5
01/07/2017

New and very happy customer! I had never ordered from or even heard of Brake Performance until a co-worker suggested that I take a look at them as an alternative to Amazon pricing and other discount online brake parts places. The prices were way better and the shipping was right on track. I have a rare vehicle and ordering brake parts is especially problematic. I also get the wrong parts when ordering from other places and have to return and talk to someone to make sure they get it right. Not so here. They shipped the right thing the first time. The parts *seem* to be quality made but time will tell how well they hold up! I plan on ordering from them again!

Brian
Houston, Texas
5
01/05/2017

Excellent products. Excellent product this my second set of disc's for my 2007 ford ranger fx4 Will purchase and and have recommended this to friends.

James
Edmonds, Washington
5
01/04/2017

Purchase was smooth. I learned of brake performance through the Pontiac G8 forum. I was able to find my parts quickly and appreciated their website giving feedback on the different options available. Parts arrived quickly.

Scott
MADISON, Alabama

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