How Long Will It Take To Deliver? |
| For Performance Rotors allow 2-3 business days before shipping to allow for Custom Zinc Plating process. All other products ship out the next business day. On our shipping page you will see a map that will show UPS delivery times in the US. |
| Can I Select A Faster Shipping Option? |
| We offer overnight, 2-day and 3-day UPS shipping. Our shipping options page will give you all the different choices and costs. Expedited shipping options are not eligible for Brake Performance's Free Shipping. |
| Can I Ship To A Different Location? |
| No problem! On our customer information page you simply select the "Ship to a different address" button and enter where you want us to deliver your order. Please be careful to enter your correct billing address to avoid any delays in the processing of your order. |
| Do You Ship To International and APO Addresses? |
| Yes we do. Once you have filled out the "Customer information page" the next step is the "Shipping option page" which will give you all the different shipping options and costs. |
| Will All My Packages Arrive At The Same Time? |
| Because we are the manufacturer, all packages that relate to your order ship together from our warehouse . We use UPS for our freight carrier and cannot guarantee that they will deliver all packages at the same time. |
| Do I Need To Sign For My Delivery When My Order arrives? |
| All orders are shipped without a signature required. If you would like to sign for your shipment you must call us toll free at 866-756-5536 so we can make the change to your order. |
| How Do I Track My Order? |
| After placing your order an email is sent to you containing a copy of your order and order number. When your order ships you will also receive an email from Brake Performance with your tracking numbers. You can check your delivery schedule on our website under "Tracking" and enter your order number, name or email address to track your order or go to ups.com. |
| What Is The Difference Between Black and Silver Zinc Coating? |
| There is no difference! Both colors are electro statically applied to provide a thick protective coating that will help prevent rusting. The choice is weather you prefer more contrast with the black holes and slots or less with the silver. |
| Which Brake Pads Should I order Ceramic or Semi Metallic? |
| On our Brake Pad landing page we have outlined the advantages of each of the Pads we offer. In addition we also show a graph to quickly illustrate the differences between the Brake Pads. If you are still unsure, please contact us at 866-756-5536 so we can assist you. |
| How Does Your Lifetime Warranty Work? |
| If you have an issue with any of our Lifetime Warranty products, simply ship back the product to us and we will ship you out a new replacement no questions asked. Refer to our warranty section on our website. |
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love your product very easy to install i wish i had put the dimple slotted rotors on right after i got my new truck much better than factory rotors Thanks
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Frequently Asked Questions
| Phone Sales: Monday-Friday 8AM-6PM (PST) / Saturday 9AM-3PM (PST) - Customer Service: Monday-Friday 8AM-5PM (PST) |
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