CANADIAN AND INTERNATIONAL ORDERS

At Brake Performance, we ship to Canada, as well as countries outside of North America. We offer our customers various options to make their ordering process as smooth as possible. Shipping charges are additional and will be calculated depending on the items in your cart. If you have any questions about placing your order, please contact us by phone at 818-772-5540, or click here to contact us by email.


CANADIAN ORDERS

We do accept Canadian orders on any product, and any amount. Shipping charges are additional and will be calculated depending on the items in your cart. You have three options when placing an order.

Ordering Online

Canadian orders can be placed online following the same steps as orders placed in the US. Upon reaching the "check out and payment method" page, the shipping amount displayed is for USPS. To ship using UPS, click on the "Faster Shipping Option" button and select the shipping option you prefer.
  
Order By Phone

To order by phone, please have a list of items you wish to order, your exact shipping address, and your payment method. Call our sales department at 1-866-756-5536, and our Brake Performance Representative will confirm your order, advise you on the shipping costs, and assist you in placing your order.

Email Order Request

Send us your order request by emailing us at info@brakeperformance.com. Please have a list of the items you wish to order as well as your exact shipping address. Our Brake Performance sales representative will contact you within 24 hours to inform you of your shipping cost options, and assist you in placing your order.

Free Shipping

Canadian and International orders are subject to additional shipping costs, and are not eligible for Free Shipping.

Brokerage Fees, Duties and Taxes

When placing an order with Brake Performance, all brokerage fees, duties and taxes are included. You will not be charged any additional fees or hidden charges. We work with UPS SCS to broker and clear any brokerage fees, duties and taxes on your order.


INTERNATIONAL ORDERS

To place an international order, first fill out your information on the billing/shipping page, then click on the "Proceed To Checkout" button and follow the instructions on the checkout/payment method page. Payment for all international orders except those from Canada, must be wire transferred before the order will be processed.

RETURNS, CANCELLATIONS and WARRANTY CLAIMS

Any orders that are shipped, returned, cancelled or have a warranty claim outside of the continental United States will be the responsibility of the customer. Under no circumstances will Brake Performance pay for any international shipping costs.


ALASKA, HAWAII AND U.S. TERRITORIES

Brake Performance does ship to Alaska, Hawaii, Puerto Rico and U.S. Territories. Simply add product to the cart, and proceed through the website to the checkout/payment method page to view your shipping costs. When shipping to Alaska, Hawaii, Puerto Rico and U.S. Territories, please allow extra time for delivery. Free Shipping is not eligible for these locations.
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