CANADIAN AND INTERNATIONAL ORDERSAt Brake Performance, we ship to Canada, as well as countries outside
of North America. We offer our customers various options to make their
ordering process as smooth as possible. Shipping charges are
additional and will be calculated depending on the items in your cart.
If you have any questions about placing your order, please contact us
by phone at 818-772-5540, or
click here to contact us by email.
CANADIAN ORDERSWe do accept Canadian orders on any product, and any
amount. Shipping charges are additional and will be calculated depending
on the items in your cart. You have three options when placing an
order.
Ordering OnlineCanadian orders can be placed online following the same steps as orders placed in the US. Upon reaching the "check out and payment method" page, the shipping amount displayed is for USPS. To ship using UPS, click on the "Faster Shipping Option" button and select the shipping option you prefer.
Order By PhoneTo order by phone, please have a list of items you wish to order, your
exact shipping address, and your payment method. Call our sales
department at 1-866-756-5536, and our Brake Performance Representative
will confirm your order, advise you on the shipping costs, and assist
you in placing your order.
Email Order RequestSend us your order request by emailing us at
info@brakeperformance.com. Please have a list of the items you wish to
order as well as your exact shipping address. Our Brake Performance
sales representative will contact you within 24 hours to inform you of
your shipping cost options, and assist you in placing your order.
Free ShippingCanadian and International orders are subject to additional shipping
costs, and are not eligible for Free Shipping.
Brokerage Fees, Duties and TaxesWhen placing an order with Brake Performance, all brokerage fees, duties and taxes are your responsibility if it's required by the county of your origin. UPS or USPS which are our major shipping contractors will handle and clear your order and will inform you of the exact amount at the time of delivery.
INTERNATIONAL ORDERSTo place an international order, first fill out your information on the
billing/shipping page, then click on the "Proceed To Checkout" button and follow the instructions on the checkout/payment method page. Payment for all international orders except those from Canada, must
be wire transferred before the order will be processed.
RETURNS, CANCELLATIONS and WARRANTY CLAIMSAny orders that are shipped, returned, cancelled or have a warranty claim outside of the continental United States will be the responsibility of the customer. Under no circumstances will Brake Performance pay for any international shipping costs.
ALASKA, HAWAII AND U.S. TERRITORIESBrake Performance does ship to Alaska, Hawaii, Puerto Rico and U.S.
Territories. Simply add product to the cart, and proceed through the
website to the checkout/payment method page to view your shipping costs. When shipping to Alaska, Hawaii,
Puerto Rico and U.S. Territories, please allow extra time for
delivery. Free Shipping is not eligible for these locations.